Policy

Specified Commercial Transactions Act

In accordance with Article 11 of the Act on Specified Commercial Transactions of Japan, we present the following statutory disclosures:

Seller Information

Legal Entity Name Mount Prosper Inc. (マウントプロスパー株式会社)
Representative Officer Taro Yamashita, Founder & CEO
Location Mihashi Bldg. 3F, 1-3-3 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan
Contact Please use our contact form for all inquiries. Our email address will be disclosed without delay upon request.
Website URL https://mtprosper.com

Pricing & Payments

Sales Price Prices are determined based on custom project estimates, service-level agreements, or subscription fees displayed on the service checkout page.
Additional Fees Consumption tax (if applicable) and bank transfer commission fees are borne by the customer.
Payment Methods Bank Transfer, Credit Card (processed via Stripe)
Payment Timing For subscription services: Immediate checkout; recurring monthly. For consulting and custom fabrication: Based on the billing schedule agreed in the respective project contracts.

Delivery & Cancellation Policy

Service / Product Delivery Digital platform services are accessible immediately after payment confirmation. Consulting services and physical 3D-printed products will be delivered in accordance with the timelines agreed in the respective contracts.
Cancellations & Refunds Due to the bespoke nature of our physical 3D-printed items and consulting/engineering services, cancellations and refunds are not accepted once work has commenced.
For recurring digital platform subscriptions, you may cancel at any time. Billing will cease from the next billing cycle after your cancellation request is processed.